No questions. No hoops. If ZayPOS doesn't free up at least 5 hours a week of admin in your first 60 days, we refund every penny — even after the 14-day free trial.
No legal sleight of hand. Two boxes — what we promise, what you do.
Within your first 60 days on a paid ZayPOS plan, you'll save at least 5 hours a week on rota-building, supplier-invoice keying, EHO/SFBB logbooks and allergen-matrix updates — combined. If we miss the mark, we refund every penny you've paid us.
Use the rota generator, the invoice scanner and the EHO logbook at least once each. That's it — we just need to know you gave the AI features a fair try. Then if 5 hours isn't there, email us by day 60 and the refund is yours.
Indicative weekly figures from Chai & Crumbs (5 staff, Birmingham) — matched by other indie cafes we've onboarded.
Four steps. Under five minutes of your time. We process within 5–10 working days.
Tell us where the 5 hours didn't land. We'll learn from it — honestly more useful than the refund itself.
No interrogation. No retention call. We approve and queue the refund.
Original payment method, 5–10 working days. Every penny you've paid us, back.
If something here isn't covered, just email us — we'll add it.
Because we're confident the AI rota, invoice and compliance features save you time — and because telling you "we're the best" is cheap. Putting our money on the line means you can switch without doing 30 hours of vendor due diligence first.
Yes — the free trial runs first. No card needed for 14 days. The 60-day guarantee starts on the day you convert to a paid plan, so you effectively get 74 days of risk-free use.
If you claim within 60 days of your first annual payment, yes — full annual amount refunded. After day 60, the standard refund policy applies (14-day window from purchase).
Generate at least one rota in the rota tool, scan at least one supplier invoice, and log at least one temperature check or opening checklist in the EHO logbook. We can see these in your account — takes about 20 minutes total to satisfy.
Of course — you can export your menu, stock, customer list and sales history at any time, even after refund. Your data is yours.
No. The refund policy is our standard 14-day cooling-off window required by UK consumer law. The 60-day guarantee is a stronger commercial promise on top of that — tied to a specific outcome (5 hours/week saved).
Two ways to leave with zero spend. One way to save 5 hours a week.