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Our story

Built by people who
know food businesses

ZayPOS was created because every other POS felt like it was designed by people who'd never worked a Saturday morning rush. We set out to build something different — something your team would actually enjoy using.

Coffee shop owner working

We were frustrated by
the same things you are

ZayPOS started with a simple problem: the POS systems available to small food businesses were either too basic, too expensive, or so complicated that staff needed days of training just to take an order.

We saw cafes drowning in paper temperature logs. We watched restaurant managers spending their Sundays manually calculating wages. We saw bakery owners losing stock because their system couldn't keep up.

So we built ZayPOS — a system that handles the hard stuff automatically, so you can focus on what you actually love: making great food and creating great experiences for your customers.

Today, ZayPOS is used by independent cafes, family-run restaurants, bakeries, and food trucks across the UK. Every feature exists because a real business owner told us they needed it.

50+
Features built from real feedback
9
Industries served across the UK
99.9%
Uptime — always on when you are
14
Day free trial, no card needed

Our values

Everything we build is guided by a simple principle: technology should make your working day easier, not harder.

🤝
Built for real people
Every feature is designed for the person on the shop floor, not a tech expert. If your staff can't learn it in five minutes, we haven't done our job.
🌱
Always improving
We release updates regularly based on what our customers actually need. You tell us what's missing — we build it. No roadmap locked behind enterprise contracts.
🔒
Privacy & trust
Your data is yours. We're UK-based, GDPR compliant, and we will never sell your data. Your customers trust you — you can trust us.
💬
Real support
When you have a problem, you speak to a real person — not a chatbot. Our support team understands food businesses because that's all we work with.
Speed matters
In a busy cafe, every second counts. ZayPOS is engineered to be fast, reliable, and responsive — even during your biggest rushes.
🇬🇧
Proudly UK-built
We're a UK company, built for UK businesses. VAT, food safety regulations, and local payment providers — we understand the landscape you operate in.

The people behind ZayPOS

A small team with a big passion for making food businesses run better.

Zain
Zain Ahmed
Founder & CEO
Former hospitality manager turned software builder. Zain spent 8 years running cafes before deciding to fix the tools that frustrated him most.
Sophie
Sophie Clarke
Head of Product
Sophie works directly with our customers to understand what they need next. Every major feature release has her fingerprints on it.
Marcus
Marcus Webb
Lead Engineer
Marcus keeps ZayPOS fast, reliable, and secure. He's obsessed with performance — our 99.9% uptime is largely thanks to his work.
Aisha
Aisha Patel
Customer Success
Aisha is usually the first person new customers meet. She runs onboarding, handles support, and makes sure every business hits the ground running.
We built ZayPOS for the people who get up at 5am to open their cafe, and stay late to make sure everything's right.
Zain AhmedFounder, ZayPOS · Zayn Productions Ltd

Running a food business is one of the hardest jobs there is. The margins are tight, the hours are long, and the standards are high. We built ZayPOS because we believe that the technology side of things shouldn't add to that difficulty — it should reduce it.

We're a small team, based in the UK, and we care deeply about every business that trusts us with their operations. When you're using ZayPOS, you're not just a customer — you're helping us shape what this product becomes.

If you ever want to share feedback, suggest a feature, or just tell us what's working (or not), we genuinely want to hear from you.

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