Do I need a credit card to start the free trial? ⌄
No. You can start your 14-day free trial with just an email address. No payment details required until you're ready to subscribe.
Can I use ZayPOS on my existing tablet? ⌄
Yes. ZayPOS works on any tablet (10"+), phone, or desktop with a modern browser. You don't need to buy new hardware to get started.
Which payment terminals does ZayPOS support? ⌄
ZayPOS integrates with Clover, Dojo, SumUp, and Square. You can configure different payment merchants per location and set up smart routing between terminals.
How long does setup take? ⌄
Most businesses are up and running within 30–60 minutes. Our onboarding team will guide you through importing your products, adding staff, and connecting your payment terminal.
Is ZayPOS GDPR compliant? ⌄
Absolutely. ZayPOS is built and hosted in the UK, and we're fully GDPR compliant. Your data — and your customers' data — stays secure and is never sold or shared with third parties.
Can I cancel at any time? ⌄
Yes. There are no long-term contracts. You can cancel your subscription at any time from your account settings — no questions asked, no cancellation fees.
Do you offer onboarding support? ⌄
Yes. All trial users get access to dedicated onboarding support. Complete plan customers get priority onboarding with a named contact who'll walk you through setup step by step.
What's included in the food safety tools? ⌄
The Complete plan includes digital temperature logging, daily checklists, SMS reminders to on-shift staff, delivery logging, staff food safety e-learning, and a one-click EHO-ready compliance report.