Summary: ZayPOS is a UK-based company. We collect the minimum data necessary to provide our service, we never sell your data, and we keep everything secure. You have full rights over your personal data under UK GDPR.
ZayPOS is a product of Zayn Productions Ltd, a company registered in England and Wales (Company No. 16892199), with a registered office at 1 Alvin Street, Gloucester, England, GL1 3EJ.
We are the data controller for personal data collected through our website (zaypos.co.uk) and our point-of-sale platform. You can contact us about data matters at [email protected].
When you sign up or contact us, we may collect: your name, email address, phone number, business name and address, and billing information.
We collect information about how you use ZayPOS, including login timestamps, features accessed, orders processed, and device/browser information. This helps us improve the platform and provide support.
When you use ZayPOS in your business, data generated by your use (such as sales records, staff records, stock levels, and customer loyalty information) is stored on our servers. You are the data controller for any personal data relating to your customers or staff that you input into ZayPOS.
We do not store full payment card details. Card payments are processed via Stripe and other integrated payment providers. Please refer to their privacy policies for how card data is handled.
| Purpose | Legal basis |
|---|---|
| Providing the ZayPOS service | Performance of a contract |
| Billing and payments | Performance of a contract / Legal obligation |
| Customer support | Legitimate interests |
| Platform improvement | Legitimate interests |
| Security monitoring | Legitimate interests / Legal obligation |
| Marketing emails | Consent |
We do not sell your personal data. We may share data with trusted third-party providers who help us deliver our service, including:
All third parties are bound by data processing agreements and must handle data in compliance with UK GDPR. We may also disclose data if required by law or to protect the rights, property, or safety of Zayn Productions Ltd, our users, or others.
We retain your account data for as long as your account is active and for a reasonable period thereafter in case you return. Operational business data (sales records, compliance logs) is retained for as long as your subscription is active. After account deletion, we may retain anonymised or aggregated data for analytical purposes.
Food safety and compliance records are retained for a minimum of 3 years in line with UK food law requirements.
Under UK GDPR, you have the right to:
To exercise any of these rights, email [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS), hashed passwords (bcrypt), role-based access controls, and regular security monitoring. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.
We use cookies and similar tracking technologies on our website. Please see our Cookie Policy for full details.
Our website and platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via an in-app notice. The "Last updated" date at the top of this page reflects the most recent revision.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Zayn Productions Ltd
1 Alvin Street, Gloucester, England, GL1 3EJ
Email: [email protected]
Company No. 16892199